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Cochlear Implant Consumer Specialist - UK

Republic of Ireland
Contract type:
Full time
NHS band:
Specialist areas:
Other specialist area, Independently/in private practice
Start Date:
Advanced Bionics
Job Ref:

We are seeking a CI Consumer Specialist to contribute to the development of and implement the BEA and Consumer Initiative strategy within the UK, in line with Advanced Bionic’s (AB) global lead generation strategy by:

•Growing and developing the UK BEA mentor network
•Identifying market opportunities for the promotion of the AB brand directly to consumers in order to generate sales
•Direct interaction with CI candidates who are inquiring about cochlear implants, counsel and lead these people to select AB in their hearing journey
•Collaboratively planning and implementing the promotion of AB products and services at consumer-focused conferences and events
•Educate Health Care Professionals (HCP) within the hearing channel on CI candidacy criteria to drive and support accurate referrals and measure effectiveness through brand growth

AB is a subsidiary company within the Sonova Group. We maintain our first class standards through the quality and expertise of our people, as well as offering products and excellent customer service.
We aim to be the supplier of choice delivering to an ever-increasing standard of excellence. We are established as the centre of expertise for sales, distribution, assembly and service of hearing products.

Responsibilities will include:

•Assist in identifying AB recipients that have the desire and the ability to mentor implant candidates through the cochlear implant process
•Manage the ongoing relationship with the mentors and assess the ability of the mentors to partake the various activities
•Ensure mentors are aware of all support resources available through AB and signposting candidates to these
•Collaboratively plan and execute a training program for new and existing mentors on a regular basis

Consumer initiatives:
•Work with the clinical team to drive consumer sales including consumer events
•Organize and implement activities which involve AB Mentors in areas where we can increase business
•Keep up to date with product knowledge, scientific publications including competitive information
•Collaborate with Marketing to ensure consumer engagement across social media and other marketing platforms
•Increase awareness of AB's solutions candidacy criteria to referral centers and ensure consistent contact and support

•Work with the Clinical team providing support when needed by dealing with users /candidates

Team Collaboration:
•Work with UK Clinical sales and Business Development teams
•Liaise with other Sonova companies and international AB colleagues
•Channel and facilitate open communication and best practice

Required Key Competencies:
•Hearing Healthcare professional with audiology, cochlear implant or rehabilitation background
•Strong interpersonal skills
•Strong written and oral communication skills
•Strong presentation skills
•Proven ability in leadership with the ability to train and develop others

Key incumbent requirements:
•Able to work autonomously and collaborate in a team
•Willingness to travel, including overnight and weekends
•Self-motivated and dynamic
•Eagerness to develop skills and responsive to new initiatives

To apply
If you are an audiologist or rehabilitationist, have relevant competencies and experience and want to join an exciting organization, please apply for this role with your CV and covering letter outlining your current salary and location to by 14 December 2018.

Closing Date:
Contact Details:
Advanced Bionics
Tel: -
Contact: Janet Homan

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